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Online Banking is available for Retail Customers who have Current accounts and use other products. You can use it to see your Account and card balance, make payments, manage your budgets and other features. For accessing it you need One-time password generator - e.g. Hardware token or Mobile Token device. For more information and troubleshooting please call Customer Support on telephone number 080 081 051 (from abroad +387 33 567 460).
Help-desk for technical support, installation, certificate renewal - contact: +387(0)36 289 900 e-mail: mailto:ebaplus@unicreditgroup.ba
For questions about application options contact: +387(0)36 356 356 e-mail: mailto:e-banking@unicreditgroup.ba
Help-desk for technical support, installation, certificate renewal - contact: +387(0)36 289 900 e-mail: mailto:ebaplus@unicreditgroup.ba
For questions about application options contact: +387(0)36 356 356 e-mail: mailto:e-banking@unicreditgroup.ba
Market Risk Hedging Instruments
FX Spot represents a classic purchase or sale of a foreign currency at a preferential exchange rate with value date maximum T+2.
FX spot rate is defined according to the current situation on global and local FX markets.
FX Spot deals are purchase and/or sale of foreign currencies negotiable with T+0, T+1, or T+2 value dates.
FX Forward Outright means purchase or sale of a foreign currency at a rate agreed and fixed on the agreement date with maturity on a fixed future date.
The product is offered to clients who know exactly the date of payment and/or precise date of expected inflow.
FX Forward serves to protect clients from the currency risk, i.e. for defining the equivalent of a future FX inflow or outflow.
Currency risk is the potential risk of fluctuating foreign exchange rates.
FX Forward deals are a purchase or sale of foreign currencies at predetermined terms with maturity on a future date.
FX Forward Outright with Floating Maturity means purchase or sale of a foreign currency at a rate agreed and fixed on the agreement date with maturity on any of dates in the predefined future time period.
The product is offered to clients who know the time period, but not the exact date of payment and/or date of expected inflow.
FX Forward with floating maturity serves to protect clients from the currency risk, i.e. for defining the equivalent of a future FX inflow or outflow.
Currency risk is the potential risk of fluctuating foreign exchange rates.
FX Swap is a simultaneous spot purchase/sale of one currency and forward sale/purchase of another currency at a fixed rate.
FX Swap is an instrument which enables a client to bridge insufficient liquidity in one currency by the existing liquidity in another currency.
FX Swap is a product consisting of two interrelated deals - a spot transaction and a forward transaction - that are executed at a pre-agreed rate for the same quantity of the underlying currency. Therefore, FX Swap is a short-term borrowing of one currency by pledging another currency.
FX Spot deals are purchase and/or sale of foreign currencies negotiable with T+0, T+1, or T+2 value dates.
FX Forward deals are a purchase or sale of foreign currencies at predetermined terms with maturity on a future date.
Interest Rate Swap is an agreement between two parties to exchange interest rates, whereas one party undertakes to pay interest based on either a fixed or floating rate for a particular principal amount to the other party, while the other party undertakes to pay interest to the former one based on either a fixed or floating rate of the particular principal which is not exchanged.
This product serves as protection against interest rate risk in a financial market, as well as for more convenient cash flow planning via known interest costs.
Only interest is exchanged, not the principal.
FX Order is a product which enables purchase and/or sale of a foreign currency at a specified rate set by the client, while the transaction is executed when and if the client's target rate is reached by the market.
If the client expects the FX rate to reach a target level, the FX Order enables him/her to put such order to the FX market with an option of execution at any moment during a working day or night.
FX Order is executed as soon as the market reaches a certain FX rate, whereas execution is possible at any moment during a working day or night unless it is cancelled and/or expired. It is possible to cancel an FX order at any moment prior to execution.
FX Daily Reports contain information on current situations and developments in international FX markets and they are distributed to clients via e-mail.
Keeping clients informed about developments in international FX markets enables them to make informed business decisions involving currency and/or interest risk hedging.
Please do not hesitate to contact us if you need any further information or clarification from Monday to Friday between 08:00 and 16:30. You can contact us via e-mail FXSales@unicreditgroup.ba, and if you are a banking institution via e-mail Trading@unicreditgroup.ba (Reuters code: HVBA, Bloomberg code: HVBA).
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